Aljex Integration
Descartes Aljex runs the brokerage. F5 moves the loads, customers and invoices into the CRM so reps and marketers work from the same revenue picture.
Logistics companies we work with
Quick answer
How do you integrate Descartes Aljex with a CRM?
You integrate Descartes Aljex with a CRM through the Descartes API, which Descartes gates to its customers. Aljex is now branded Descartes Aljex. With credentials issued to your account, middleware maps customers, loads and invoices to HubSpot or Salesforce companies, deals and custom objects. Descartes publishes no public CRM connector, so the sync is a custom build.
- Vendor
- Descartes Systems Group
- Integration surface
- Descartes API, access gated to customers
- Auth
- Credentials issued by Descartes to your account
- Objects
- Customers, loads, carriers, invoices
- CRMs
- HubSpot, Salesforce
How does Descartes Aljex expose broker data?
Aljex is now part of the Descartes portfolio, and access follows Descartes' customer-gated model.
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Rebranded as Descartes Aljex
If you search for an Aljex API, the route runs through Descartes. Start with your Descartes account contact.
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Customer-gated API
Descartes grants API access to customers. Documentation and credentials come with that access.
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Scope depends on your agreement
The records you can read and write depend on what Descartes enables for your account. F5 scopes against that list.
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No public CRM connector
There is nothing to install. The integration is built, hosted and monitored for you.
Data mapping
Which Aljex loads and shippers sync to the CRM?
The sync is designed around what a broker's sales team needs to see.
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Customer
From: Aljex customer
To: Company or Account
When: Customer created or updated
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Quote or order
From: Aljex quote or order
To: Deal or Opportunity
When: Quote sent, order entered
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Load
From: Aljex load
To: Custom object linked to the company
When: Load booked or delivered
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Carrier
From: Aljex carrier
To: Company with carrier type
When: Carrier set up
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Invoice
From: Aljex invoice
To: Invoice record and company rollup
When: Invoice issued or paid
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Lane activity
From: Loads by origin and destination
To: Account lane property
When: New lane booked
Can Aljex connect to HubSpot and Salesforce?
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Aljex and HubSpot
Custom build on the APIF5 builds on the Descartes API: companies, deals and load objects with campaign attribution.
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Aljex and Salesforce
Custom build on the APIF5 builds on the Descartes API: accounts, opportunities and custom objects with reports for reps.
What sales and marketing get
How do Aljex brokers win more shippers with CRM data?
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Spend tied to booked loads
Report which campaigns produced loads and invoiced margin, so spend moves to what books.
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Shipper reactivation
Build lists from real load history: shippers who moved freight last year and have gone quiet.
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Lane expansion
Spot shippers with one lane and nudge reps toward adjacent lanes.
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Account view for reps
Recent loads, open quotes and unpaid invoices on the company record.
Running Aljex with a CRM nobody trusts?
Tell us which records your team needs. We reply with a data map and a build plan.
How Aljex integration projects run
- Step 1
Map the data
We list the Aljex records your sales and marketing teams need, agree the field mapping and decide which system owns each field.
- Step 2
Connect and test
We build the connection on the Aljex interface your account licenses, with retries, logging and a test run on real records before go-live.
- Step 3
Turn data into pipeline
Dashboards, workflows and alerts in the CRM, so reps see shipments next to deals and marketing sees which campaigns produced revenue.
- Step 4
Monitor and extend
Error alerts, schema changes and new objects as you grow, with one team accountable for the integration and the marketing that uses it.
Part of our logistics software integration service. For quote tools, portals and apps on top of Aljex, see custom logistics software development. Built for freight brokers.
FAQ
Aljex integration FAQ
Does Aljex integrate with HubSpot?
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Does Aljex integrate with HubSpot?
+There is no public Aljex HubSpot connector. F5 builds the sync on the Descartes API, mapping customers, loads and invoices to HubSpot companies, deals and custom objects, with campaign attribution.
Does Aljex have an API?
+
Does Aljex have an API?
+Yes, through Descartes. Aljex is now branded Descartes Aljex, and Descartes issues API access to its customers. Ask your account contact which API products and credentials your agreement includes.
Can Descartes Aljex sync with Salesforce?
+
Can Descartes Aljex sync with Salesforce?
+Yes, as a custom build on the Descartes API. Customers map to accounts, orders to opportunities, and loads and invoices to custom objects. See logistics software integration.
Is the Aljex integration different from other Descartes products?
+
Is the Aljex integration different from other Descartes products?
+The access model is the same, but the objects differ. Aljex is a brokerage TMS, so the map centers on customers, loads, carriers and invoices rather than forwarding shipments.
Get in touch
Talk to us about your Aljex integration
Tell us what you sell and who buys it. We will tell you, honestly, whether this is the right channel for you and what it would take.
- 1 We reply within one business day, from a person, not a sequence.
- 2 A 30-minute call on what you sell, to whom, and how you close today.
- 3 If we can build demand for it, we say what it would take. If not, we say that too.
Prefer to talk now? Pick a 30-minute slot or write to hi@f5-out.io.