MercuryGate Integration
MercuryGate, now part of Infios, runs freight for brokers, 3PLs and shippers. We connect it to your CRM, so reps see loads and lanes on each customer and marketing sees which campaigns produced freight.
Logistics companies we work with
Quick answer
How do you integrate MercuryGate with a CRM?
You integrate MercuryGate with a CRM through the integration interfaces your MercuryGate license includes, usually its APIs and EDI messages, with an integration service that maps customers, loads and invoices to HubSpot or Salesforce. MercuryGate was acquired by Körber in 2024 and is now sold as Infios Transportation Management, so access and documentation come through Infios.
- Vendor
- Infios (Körber), formerly MercuryGate International
- Integration surface
- MercuryGate APIs and EDI, as licensed
- Auth
- Credentials provisioned by Infios for your tenant
- Objects
- Customers, loads, carriers, invoices
- CRMs
- HubSpot, Salesforce
How we approach it
What we confirm before a MercuryGate project
Which interfaces you are licensed for and who your contact at Infios is. MercuryGate deployments vary a lot, and since the move to Infios, documentation access runs through your account team. We get that sorted in the first week.
Then we keep the scope tight: customers, loads and invoices, plus one or two signals sales asked for. A first version that reps use beats a full mirror of the TMS nobody opens.
How MercuryGate exposes loads and customers
What is available depends on your license and deployment. We confirm it with Infios during scoping.
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APIs
MercuryGate exposes APIs for core records such as loads and customers. We read them on a schedule or on events, depending on what your tenant allows.
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EDI messages
Many MercuryGate users already exchange tenders, status updates and invoices by EDI. We can read the same flows for the CRM.
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Infios ownership
Körber completed its acquisition of MercuryGate in 2024 and rebranded its supply chain software as Infios in 2025.
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Hosted and monitored
We run the integration layer and watch for failed calls, so sales data stays current.
Data mapping
Which MercuryGate loads and customers map to the CRM?
The records that explain who ships, where and how much.
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Customer
From: MercuryGate customer
To: Company or Account
When: Customer created or updated
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Load
From: MercuryGate load
To: Custom object linked to the company
When: Load tendered or delivered
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Lane
From: Origin and destination
To: Account lane property
When: New lane booked
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Invoice
From: Customer invoice
To: Invoice record and account rollup
When: Invoice issued
How does MercuryGate data reach HubSpot or Salesforce?
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MercuryGate and HubSpot
F5 builds it on the APIWe build on your MercuryGate interfaces: companies, deals and load objects with campaign attribution.
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MercuryGate and Salesforce
F5 builds it on the APIWe build on your MercuryGate interfaces: accounts, opportunities and load objects with reports for reps.
What sales and marketing get
What are the benefits of connecting MercuryGate to your CRM?
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Freight on the customer record
Reps see recent loads, lanes and invoices without logging into the TMS.
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Volume drop alerts
A customer shipping less than usual alerts the owner.
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Revenue by campaign
Invoiced freight reaches the account that came from a tracked form.
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Reactivation lists
Customers with no load in 60 days feed an outbound sequence.
What our team builds
What can F5 build on MercuryGate?
Anything with an API, an EDI feed, a database or a file export can be connected. If the connector you found stops short, our engineers build the rest, from the first data map to the system in production.
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Two-way sync
MercuryGate records flow into HubSpot or Salesforce, and the changes sales makes go back where your process needs them. Real time where it matters, scheduled where volume is high.
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Custom objects and fields
Shipments, loads, quotes and invoices as real CRM records linked to the account, with the fields your team filters on.
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Middleware you can trust
A layer between the systems with retries, logs and alerts, so a failed record is fixed in minutes instead of found at month end.
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Revenue attribution
The campaign that produced each lead travels to the quote, the shipment and the invoice. Marketing reports revenue, not form fills.
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Dashboards and alerts
Account health, volume drops, open quotes and overdue invoices as CRM reports and Slack or email alerts for the people who act on them.
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Portals, quote tools and apps
Customer portals, instant quote tools and internal apps on top of MercuryGate. See custom logistics software development.
Why logistics teams hire F5 for MercuryGate
- Logistics first. We know what a house bill, a load or a SKU means, so the data map starts from your operation, not from a generic CRM template.
- One team for engineering and growth. The people who build the integration also run campaigns on that data, so every field we sync has a sales or marketing use.
- Any system, any stack. APIs, SOAP and XML, EDI, databases, SFTP files and legacy on-premise systems. If the data exists, we can move it.
- Production standards. Monitoring, alerting, documentation and a handover your IT team can read. We support the build after launch.
- Scope before code. You get a data map and a build plan first, so you know what moves, in which direction and on which trigger before anything is built.
Running MercuryGate with a CRM nobody trusts?
Tell us which records your team needs. We reply with a data map and a build plan.
How MercuryGate integration projects run
- Step 1
Map the data
We list the MercuryGate records your sales and marketing teams need, agree the field mapping and decide which system owns each field.
- Step 2
Connect and test
We build the connection on the MercuryGate interface your account licenses, with retries, logging and a test run on real records before go-live.
- Step 3
Turn data into pipeline
Dashboards, workflows and alerts in the CRM, so reps see shipments next to deals and marketing sees which campaigns produced revenue.
- Step 4
Monitor and extend
Error alerts, schema changes and new objects as you grow, with one team accountable for the integration and the marketing that uses it.
Part of our logistics software integration service. For quote tools, portals and apps on top of MercuryGate, see custom logistics software development. Built for freight brokers.
FAQ
MercuryGate integration FAQ
What is MercuryGate?
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What is MercuryGate?
+MercuryGate is a transportation management system used by freight brokers, 3PLs and shippers to plan, tender and track freight. It is now part of Infios, Körber's supply chain software business.
Who owns MercuryGate?
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Who owns MercuryGate?
+Körber Supply Chain Software completed its acquisition of MercuryGate in 2024. In 2025 Körber rebranded its supply chain software as Infios, and MercuryGate is marketed as Infios Transportation Management.
Does MercuryGate integrate with Salesforce?
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Does MercuryGate integrate with Salesforce?
+Not through a connector we would rely on. We build the integration on the interfaces your MercuryGate license includes. See our logistics software integration service.
Can a broker on MercuryGate use HubSpot?
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Can a broker on MercuryGate use HubSpot?
+Yes. Customers, loads and invoices sync to HubSpot companies and custom objects, so marketing and sales run in HubSpot while operations stays in MercuryGate. Read our freight broker CRM guide.
Get in touch
Talk to us about your MercuryGate integration
Tell us what you sell and who buys it. We will tell you, honestly, whether this is the right channel for you and what it would take.
- 1 We reply within one business day, from a person, not a sequence.
- 2 A 30-minute call on what you sell, to whom, and how you close today.
- 3 If we can build demand for it, we say what it would take. If not, we say that too.
Prefer to talk now? Pick a 30-minute slot or write to hi@f5-out.io.